Frequently Asked Questions
1. Where is the closest ATM?
There is an ATM located in Nikki’s Sports Gallery on the main lobby level and one across the street in the Petro Canada Store.
2. Where is the closest Beer/Liquor store?
The closest Beer store is located at 230 Algonquin Blvd., 2 minutes from the hotel.
The closest LCBO is located at 100 Waterloo Road in the Hollinger Court, 2 minutes from the hotel.
3. Where are the ice machines located?
The hotel has ice machines on the 4th floor in the west tower and on the 2nd floor in the east tower.
4. Where are the pop machines located?
The hotel has pop machines located on the 2nd & 4th floors in the west tower and on the 2nd floor in the east tower as well as on the main lobby level.
5. How far for shopping?
The downtown shopping district is located within a 10 minute walk on 3rd Avenue. The Timmins Square Shopping Centre and Big Box Stores are a 10 minute drive. Metro Grocery Store (24hrs) and Value Village are across the street. Shoppers Drug Mart (24hrs) is a 5 minute walk.
6. Where are the closest Restaurants and Bars?
The Gallery Dining Room is located on the first level in the hotel. It is open for dinner Monday to Saturday and offers room service. Nikki’s Sports Gallery is located on the lobby level and is open daily from 11:30am to 2am. The following restaurants are within walking distance from the hotel.
|La Chaumière (breakfast all day)||The Victory|
|The Broadway Diner (breakfast all day)||Club 147|
|London Café & Cozy Corner (Chinese)||Corner Pockets|
|Chez Nous Poutine|
7. Do you offer dry cleaning services?
The hotel has same day dry cleaning and laundry services, Monday to Friday. Please have your laundry at the front desk by 8a.m. for pick up. Items will be returned the same day by 6 p.m.
8. Is there a charge for phone calls?
There is no charge for local, calling card, or toll free phone calls
Charges for long distance calls vary.
9. Is there a charge for parking?
Our hotel parking is complimentary. We have a covered parking lot within the hotel and an uncovered parking lot on the corner of Elm Street & 3rd Avenue.
10. Is there a charge for Internet access? What kind of Internet is available?
Internet access is a complimentary service.
Internet access is available throughout the hotel by accessing the hotel’s wireless network. Please contact the front desk for an Internet Authorization Code. The hotel can also provide a wireless adapter to those that do not have wireless capability on their laptop. The hotel’s business centre offers a desktop computer with internet access.
11. Do you have an Airport Shuttle?
Although local Taxi companies are prohibited from providing shuttle services (City By-law) to the Timmins Airport, they all offer flat fees. The front desk can pre-book a Taxi on your behalf.